Six Insights about Healthcare Innovation (also applicable in other domains)
The role of Technology, Data-driven Work and Dealing with Resistance.
How do you make healthcare innovation a success?
In this edition I share a number of lessons and tips. And yes, these recommendations can also be applied outside healthcare. 😊
Six insights about healthcare innovation
Everyone agrees. Healthcare should change. With the aging of the population, fewer and fewer healthcare professionals are available, while more and more elderly people need care. Healthcare innovation is therefore necessary. But how do you do that?
A few insights:
#1 .Technology is often not the problem. Take ChatGPT. It can be a useful tool, but only if you actually use it in your work.
In short, it is about behavior, culture and facilities (for example, employees must have time to learn and experiment).
#2. I had a nice conversation with Martijn de Groot, head of the Radboudumc REshape Center, about how the Radboud hospital approaches innovation projects. Namely: in an agile way, with scrum teams, in sprints of 3 weeks, and a problem owner with commitment. It makes it easy to change and improve. In other words, the way of working is also important for making innovation possible.
#3. At the Data Driven Healthcare conference I saw many examples of wonderful innovations. For example:
The privacy-friendly, cross-domain data infrastructure GERDA, in which my good acquaintance and newsletter reader Maarten den Braber is involved.
Therapieland uses artificial intelligence to optimize the recommendations for its clients.
Healthplus.AI is working on a application to predict the risk of infections in hospital.
But still, work remains to be done. How do we ensure that it does not stop with cool software, but that these kinds of solutions really make healthcare better, cheaper and more fun?
Data-driven working tips
For Gjald I was a moderator of a talkshow about data-driven working in healthcare (in Dutch). Data can help to improve care, solve problems in business operations and make bottlenecks transparent.
However, it is sometimes difficult to make data-driven working a success. Fortunately, the table guests shared their best tips and lessons learned in an exciting hour.
Among other things:
#4. Don't wait until your data, dashboards and systems are perfect. Just start, even if you start small.
#5. Build on what your colleagues, such as doctors and nurses, already know.
#6. In the event of resistance: investigate what lies beneath, ask further questions.
Do you have a tip or insight you want to share with me? Reply to this email!
Video with more tips
More tips to make innovation work? I made a Dutch video with 8 tips for healthcare innovation (16 minutes) based on a webinar I gave on this theme at Noordhoff Professional.
Oh yes, even if you don't work in healthcare, the tips are also useful for innovation in your own organization, branch or industry.
Want to know more?
Articles, books, podcasts, videos, documentaries and more on this theme.
1. BOOK / Ryland Grace is the lone survivor on a starship, on a desperate and perhaps hopeless mission to save humanity. That is the premise of the book Project Hail Mary by Andy Weir, known for The Martian.
Wonderful book! My association with the theme: the inventiveness that the main character shows during a number of precarious moments.
2. THEATER / Forget strategy, systems, structures, visions, dreams, ideas and plans. Ultimately, everything in an organization is about behavior: what do you do to be more innovative, more customer-oriented or more sustainable?
With my good friend Patrick I attended Ben Tiggelaar's theater lecture on behavior and behavioral change. Recommended: scientific advice, humor and directly applicable.
Prefer to read? View the book De Ladder (in Dutch).
3. YOUTUBE / Changing your behavior is difficult. Ben Tiggelaar (see point 2) showed this on the basis of this brilliant experiment. If you change the way handlebars work, can you still ride a bicycle?
8 minute video:
🙏 Thank you for reading
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